Our Approach to Problem Solving and Planning
Our internal quality assurance practices ensure that the initial planning phase and recommendations of the project address the following:
- good value for your money
- recommendations that focus and fit with project and operational objectives
- a strategy to manage risk
We clearly define project objectives and ensure these objectives stay in focus as we proceed.
Our strength is the ability to look at operational problems from several angles – Staffing and scheduling, process flow, work methods, quality and accuracy, management systems, equipment, facilities, economic return on investment, vendor relationships, and customer requirements. This combination of skills increases the avenues for operational improvement, and ensures that all bases are covered for a successful implementation.
We take the “Lean Thinking” approach to reduce non-value work and cycle time, and always look for inexpensive processes, methods or scheduling changes prior to investigating solutions requiring significant capital expenditures.
We help customers remain agile by looking for flexible, low-cost and high-value solutions, and our design, implementation and project management steps are influenced by the “Six Sigma”philosophy.
We Work with you to develop a substantiated plan that meets your operational goals, and ensures your dollars are well spent by:
- Listening and defining your operational performance goals first
- Measuring and comparing current performance to desired goals and the causes of the gaps.
- Developing alternative operational processes to meet or exceed performance goals.
- Introducing best practices and proven equipment and technology that support the process, budget and performance goals.
- Providing a comprehensive budget and return on investment analysis and risk assessment to select and substantiate the best option.
- Ensuring that the plan is feasible, realistic, and economically viable before going forward with detail design and implementation.
- Setting up site visits for you to see other companies that may use similar solutions.
Kocer Consulting and Engineering’s systematic team-oriented approach to problem solving and decision-making produces solutions that are supported by the key owners of the processes. This is critical to success.
On-site presence, open communication, and listening are key elements of our success.
We have delivered high-performance production and distribution operations for over 800 companies – large and small – leading the team from concept through completion.
Our order fulfillment and logistics “best practices” knowledge and technical approach to problem solving provides efficient, lean designs and our project management expertise drives results.
We have experience managing and directing large production and distribution operations, and we appreciate the tough decisions that our clients face every day.
Continuous education and learning is a cornerstone of Kocer Consulting and Engineering. We attend seminars and professional organizations, read publications from experts around the world, and regularly visit supply chain operations to see best practices in action. We study hundreds of operations in our business and we learn something from every operation, every team, and every project.
These advantages allow Kocer Consulting and Engineering to successfully deliver operational performance and customer satisfaction.
Our Testimonials
See what our clients have to say about us for more reviews click here
We recently acquired a chemical plant and a new product line, and we hired Kocer Consulting + Engineering to help our staff to manage the transition and implement our ERP system for these new operations. Kocer played an important role in helping us to meet our tight six-month deadline. They facilitated a collaborative effort and involved everyone in the scheduling of the project, helped to track and monitor progress, provided support for documentation and mapping of the production and business processes and supported the testing and configuration of the ERP through completion. They worked closely with our internal PM and the entire management team and were greatly appreciated and respected by all. Both operations were successfully launched and operating with the new ERP on time and within budget. When we compiled the lessons learned survey from our staff at the end of the project it was very clear that the support from Kocer was a major contributor to our success. I highly recommend hiring Kocer Consulting + Engineering for managing and supporting ERP implementations and operational transitions.
Legend Brands ERP Implementation and Operational Transition (Russ Wilson, CFO)
Kocer Consulting + Engineering has provided us with a strategy to improve our company. Their assessment of our operations and current ERP system was very thorough and included many ideas to be more profitable. The benefits of each improvement opportunity was fantastic and they provided a roadmap for how to implement. In addition, they were conscious of our price target and timeline. They were able to research and secure a significant amount of grant funding from the State of Washington to pay for improvements. I would highly recommend their services and we are planning on working more with them in the future.
Peripheral Visions, Inc. (Kent Laverdure, President)
We partnered with Kocer Consulting + Engineering to review our Distribution Center capacity and to review our current processes and suggest solid process improvements. Dan Kocer and his team more than met our expectations by delivering a complete and thorough analysis. They met with our staff and took the time to understand our operation from top to bottom and were able to provide actionable suggestions all through the process. I see no reason why we wouldn’t continue to work with Dan Kocer and his team in the future.
Osprey Packs, Inc. (Larry Bratton, Director of Distribution)