There are several key elements to how we will facilitate change management and manage the implementation of improvements. First, we believe that strong project management is critical. We track progress against deliverables, budget and schedule on a weekly basis and we provide a concise report that summarizes the overall status, provides what has been accomplished over the last week, and what we plan to accomplish over the next week. We also communicate any roadblocks or issues and potential solutions to overcome them and maintain progress. We believe that a collaborative approach is essential to get traction and our project plan will reflect this. Key managers and employees will be involved, we ask them for their issues and ideas, and most importantly we listen. The recommendations will be reviewed and refined as a team. Another key element of our project work is that any recommendation we provide will be substantiated with reliable analysis, research and benchmarking. These key elements provide competent and fruitful value and allow successful transitions to new operations and systems for our customers.
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We recently acquired a chemical plant and a new product line, and we hired Kocer Consulting + Engineering to help our staff to manage the transition and implement our ERP system for these new operations. Kocer played an important role in helping us to meet our tight six-month deadline. They facilitated a collaborative effort and involved everyone in the scheduling of the project, helped to track and monitor progress, provided support for documentation and mapping of the production and business processes and supported the testing and configuration of the ERP through completion. They worked closely with our internal PM and the entire management team and were greatly appreciated and respected by all. Both operations were successfully launched and operating with the new ERP on time and within budget. When we compiled the lessons learned survey from our staff at the end of the project it was very clear that the support from Kocer was a major contributor to our success. I highly recommend hiring Kocer Consulting + Engineering for managing and supporting ERP implementations and operational transitions.
Legend Brands ERP Implementation and Operational Transition (Russ Wilson, CFO)
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